Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Note: Due to some shipping restrictions items (e.g. Lithium ion batteries), they may be unavailable to be shipped overseas. See the product for more details.

It depends on where you are. Orders processed within the UK will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. Once your product is out for delivery, we will provide tracking information allowing you to follow it all the way to your doorstep. 

Product

To receive your PlayStation order for the release date, your order must be placed before (18.11.2020). Pre-Orders will be completed on a first come first serve basis with payment taken at time of checkout.

Note - We are currently only shipping the PlayStation 5 within the UK.

No problem! Simply email us on support@bbdelectronics.com and we will re-send you this information. 

We offer a 14 day return period for all of our products as long as they are in the condition in which you received them.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

We endevour to always meet your needs so we are sorry the item you are looking for is out of stock. However, be assured that we are regularly updating our stock on a daily basis. Therefore, please keep checking back or simply let us know us know to keep you informed!

Account

No it's not mandatory. But it is highly recommended as it will allow you to find your order history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.

Absolutely not! Your data in in safe hands. All stored data is in line with relevant data protection policies and procedures. More information regarding this can be seen in our Privacy Policy. 

Customer support

Our support team is here to answer your questions. We’re available 24/7.

Phone : 0114 2291180

Send a message

You can also contact us by email. Our team will be in-touch within in 24 hours.

Fill in the contact form